Shipping Policy
Shipping Policy
Thank you for shopping at Our Shop Deal. This
Shipping Policy outlines the terms and conditions regarding the shipping of
products purchased through our ecommerce website.
1. Shipping Time and Providers
We deliver the products throughout the world using our
logistic partners DHL, Blue Dart, Speed Post, and Ship rocket depending upon
the destination. Depending on the geographic location of the customer it may
take about 2 to 9 working days to deliver the product to the customer door.
2. Order Processing Time
Orders are typically processed and shipped within 2 business
days of receiving payment. Please note that orders are not shipped or delivered
on weekends or holidays.
3. Shipping Rates
Shipping rates are calculated based on the weight,
dimensions, and destination of your order. You will be provided with shipping
options and their associated costs during the checkout process.
4. Order Tracking
Once your order has been shipped, you will receive a
shipping confirmation email containing tracking information. You can use this
information to track the status of your order on our website or directly
through the shipping provider's website.
5. Shipping Restrictions
Please note that we may not be able to ship to certain
locations due to legal restrictions or logistical limitations. If your shipping
address falls within a restricted area, we will notify you and cancel your
order if necessary.
6. International Shipping
For international orders, please be aware that additional
customs duties, taxes, and fees may apply upon delivery. These charges are
beyond our control and are the responsibility of the recipient.
7. Lost or Damaged Shipments
In the rare event that your order is lost or damaged during
shipping, please contact our customer support team immediately. We will work
with the shipping provider to resolve the issue and ensure that you receive a
satisfactory resolution.
8. Contact Us
If you have any questions or concerns about our Shipping
Policy, please contact us at support@ourshopdeal.com.
